Daniel Amos Message Board | Print: Daniel Amos special projects... HUH?

Posted by SleeplessDreamer on 02-18-2003 at17:51:

Daniel Amos special projects... HUH?

EXTRA, EXTRA! Looking for the delivery of the Dr. Edward Taylor special project! I bought it from these guys back in August. Still waiting arrival.

Posted by Jevon the Tall on 02-18-2003 at18:43:

Settle down friend. We're all waiting.

Posted by dorfsmith on 02-18-2003 at23:54:

I got mine today!

Not. Crying

Posted by Author of the Post on 02-19-2003 at10:26:

quote:

Originally posted by SleeplessDreamer
EXTRA, EXTRA! Looking for the delivery of the Dr. Edward Taylor special project! I bought it from these guys back in August. Still waiting arrival.

Yeah. I'm waiting too! I ordered two. One was a Christmas present. And I'm moving in the next few weeks. I hope it comes before I move.

Waiting....

-- aotp

Posted by EdHead on 02-19-2003 at11:04:

quote:

Originally posted by Author of the Post
Yeah. I'm waiting too! I ordered two. One was a Christmas present. And I'm moving in the next few weeks. I hope it comes before I move.

At least you've got a year before they quit forwarding your mail to your new address.

Big Grin

Posted by brdhsnyrsoul on 02-20-2003 at13:17:

is sleepless dreamer that guy from the DADL that keeps complaining about the "customer service" here? I really don't think the delays are on purpose. I'm just happy to know that I am getting one when they do finally arrive.

Posted by Dr Rich on 02-20-2003 at16:55:

I think he is from Dallas! Smile

)

Posted by Mark on 02-21-2003 at21:21:

We can't wait for this CD.

Posted by John Foxe on 02-22-2003 at08:30:

Long, Long, Long...

Nag time.

DEDTII was ordered and paid for last Summer by some really loyal hardcore fans. If there are going to be delays of this type, most of us understand and gladly extend a little grace.

It would be extremely helpful though to have periodic status updates (even once a month would be great). That would at least help the poor fan waiting patiently at the mailbox (like me.)

Seem reasonable? What do you think?

Posted by BD on 02-22-2003 at09:32:

They have said something about it twice in the past 30 days or so....I admit it's not a lot of information, but they do tell us what they know when they can. Cool

02.11.2003, 16:21
"We'll see if we can get an update on this... last we heard, we were supposed to have it last week I think."

01.23.2003, 16:28
"All of the Hodgepodges have shipped except for about 10 copies.. those should be going out soon as well.

We still have a few Ac2 discs to ship - to those of you that didn't order Hodgepodge.

The latest on Prickly Heat... JT tells us that we should have it in hand by the first week of February.

j&e"

Posted by John Foxe on 02-22-2003 at10:10:

Well...

Right. I saw that, but like you said it didn't provide any really useful information. Plus the second one was just a response to someone else asking the same question as me.

An update that gives us an estimate on a shipment date would be the best, along with any other tidbits they could share. Just proactively communicating useful data once in a while goes a very long way toward customer relations.

Posted by BD on 02-22-2003 at11:03:

I agree...

But how many times can they say we don't know anything new? I guess even a No News update is better than no update at all. Wink

Posted by EdHead on 02-22-2003 at11:47:

Smile

Posted by John Foxe on 02-22-2003 at12:33:

Well...

Yeah, I agree.

I'll confess also that there's a hidden agenda here for me. If they gave regular updates, somehow the whole process might move along faster. (Some tired old cliche about the squeeky wheel, I think.)

Overall it just seems like the processes are moving a little slow.

In retrospect, '02 was still a great release year, and most of us are really grateful for that. And I guess it's a little easier for me to be patient when I'm not suffering from a bad case of TST withdrawal.

Big Grin

Posted by audiori on 02-22-2003 at12:45:

Yes, we agree. We know nothing about this release.
We have not heard it, we are not involved in it's
manufacture... we are waiting on the boxes to show up.

Once we have them, they ship. We were told we would have
them by now but nope.

We do know there was an artwork problem for a while.

Don't know what else to say.

If it were up to us, we wouldn't announce a CD until
we had it in hand. But for various reasons sometimes
JT decides to do it differently than that.

If we didn't announce them until we had them here, there would be no delay and less problems for us. Anything we
are involved with manufacturing will probably be done this way, we have a couple items planned but have no timeframe on
when they will be done so we will not announce them.

Posted by John Foxe on 02-22-2003 at12:46:

Addendum to the last one

Dear Townsends,

The last few comments I hope do not detract from this simple fact: you guys work very hard to facilitate all
this, and I continue to be very grateful, regardless of any delays.

To be honest, I got disconnected a few years after DFBB when I heard they formed a new band. (Biggest mistake of my life not getting Eddies stuff on CD when I had the chance.) But it was through Bibleland and this web site that I reconnected. This is where I go now for almost all DA-related stuff.

Thank you again.

Posted by Mark on 02-22-2003 at17:24:

This website is the greatest!

Posted by Jevon the Tall on 02-22-2003 at21:58:

When this one comes I'll be happy.

Little barb to the boys. Any word on the stuff I ordered in the fall? I've tried to get you guys via regular channels.

Sigh

Posted by audiori on 02-22-2003 at22:36:

The only current delays are

- "Real Men Cry" (they finally shipped the CDs, but ended up shipping them to JT instead of us.. we should have them some time this week)

- "Mr Buechner's Dream" - it's back in stock now, but its taking us a few days to get caught up on those orders.

- "Horrendous Disc" - its back in stock and all orders have shipped.. but some folks that ordered it recently have had a bit of a delay.

Other than that, we're basically up to date on everything in the DA store (except email). There is of course the usual delay with international orders, which is probably the hold up with your order (unless you fit into one of the categories above).